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We only ship to the continental US and Canada.
We do not ship overseas.
GENERAL PRODUCT DESCRIPTION
Although we strive for perfection, occasionally a product may arrive with damage. Please note that our pieces are made from solid knotty pine, so please allow for slight imperfections - as wood is imperfect by its nature - but only adds to the character of the product. It is intended to have a rustic, old look and feel. Expect knots, variance in color, and natural cracks - as well as small edge “dents” or chips.
Please contact us immediately if there has been damage to your order during shipping. Any and all damages must be reported within 5 DAYS of receiving the item(s) to receive full credit or a replacement. Damages will be assessed and picked up to replace if necessary.
ALL SALES ARE FINAL
Exceptions are only made if customer furnished specifications such as dimensions or color selection were deviated from.
PHONE ORDERS - 800-717-3031
We are more than happy to assist you over the phone. Call toll free 1-800-717-3031.
We accept Master Card, Visa, Discover, and also check or Money Orders. We will start your order immediately upon receipt of payment. All orders generally ship within a week from receiving them.
We cannot ship to P.O. Box addresses. Please use physical street addresses only.
After placing your order, you may receive an email inviting you to join our email list. We keep our list private, for our use only, and you can unsubscribe easily if you wish.